What information do we collect about you?
- Name and shipping address (provided by PayPal after completed order)
- Contact information including email address (provided by PayPal after completed order)
- Other information relevant to your customer order or query, such as product details and purchase history
- When contacting us via e-mail, personal data you provided will be used exclusively for the purpose of responding to your inquiry or of getting in contact with you and for the connected technical administration. Your data can be deleted after final processing of your inquiry, if you so desire.
- Phone number that you provided as contact info for the shipping purposes
How will we use the information about you?
We will only collect and keep your information in order to form a purchasing agreement or other type of legal purpose or contract with yourself. By volunteering your information to complete a purchase or inquire about our services, including technical support and warranty and non-warranty repairs, you are consenting us to legally collect and use your data for the previously described purposes. We won’t use your information for the other purposes like promotions, marketing or special offers unlesss you explicetelly Subscribe to receiving such emails through the Sign Up form to our newsletter. So, you will receive no communications other than those relating to your initial sales agreement, legal purpose or contract if you chose not to ‘opt-in’ to this option.
What do we do with the information we collect?
We require this information to fulfil our legal obligations to you and provide you with a better service. We may use the information for warranty repairs, non-warranty repairs, sales and internal record keeping. Furthermore, we may use the information to improve our products and services, particularly around technical support and after-care.
Those who have officially subscribed to our newsletter will periodically receive promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. If you want to unsubscribe, scroll all the way down to the bottom of any of the received promotional emails and click on the “Unsubscribe” link.
Transfer of personal data for the purpose of order handling
When you purchase DryBell product from our website using PayPal Buy Now button, we will receive details of your name, address and other contact information from PayPal to confirm your payment has been received. Your payment data (such as credit card details) are exclusively held and protected by PayPal.
For further information on the details PayPal collects from you when using its website please refer to the PayPal data protection information:
For the purpose of contract fulfillment, personal data collected by us are transferred to the shipping company commissioned with the delivery, provided this is required for delivering the goods.
Controlling Your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You can request details of personal information which we hold about you under the GDPR legislation effective 2018. A resolution to your request you will receive within 30 days. If you would like a copy of the information held on you please write to: firstname.lastname@example.org
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
You also have the right to be deleted. That includes the personal data that are no longer necessary in relation to the purposes for which they were collected or otherwise processed. You can withdraw consent to consent-based processing, e.g. for direct marketing purposes. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for compliance with a legal obligation or for the establishment, exercise or defence of legal claims. E.g. your personal data (name and the address) are part of the purchasing invoice which we have a legal obligation to keep in our records for 11 years.
This means that at your request, sent to us in writing at the email listed above, we will remove all collected data information about you from our records if there is no legal obstacle to do so. A resulution to your request you will receive within 30 days.
If you have any questions about any aspect of this privacy statement, please contact us via email using the address, email@example.com.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date. Some cookies are placed by third party services that appear on our pages.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
Your consent applies to the following domains: drybell.com.
This website uses the Youtube embedding functions for display and playback of videos offered by “Youtube”. To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback function of the video is started. When the playback function of embedded Youtube videos is started, the provider sets “Youtube” cookies in order to collect information on users. According to indications from “Youtube”, the use of those cookies is intended to record video statistics, to improve user-friendliness and to avoid improper actions. Regardless of whether the embedded video is played back, a connection to the Google network “double click” is established when visiting this website. This may trigger further data processing beyound our control.
Further information on “YouTube” data protection can be found in the provider’s data protection statement at: https://policies.google.com/privacy
Your information is safe with us. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Web analysis service
When you visit this website we automatically collect some information which is stored in the web server logs. These logs contain a history of page requests. Information about the request, including client IP address, request date/time, page requested, HTTP code, bytes served, user agent, and referrer are added. A statistical analysis of the server log is used to examine traffic patterns by time of day, day of week, referrer, or user agent. The software used to analyse the server logs are AWStats (www.awstats.org) and Webalizer (http://www.webalizer.org) which are a part of cPanel. cPanel is an online web hosting control panel that provides a graphical interface and automation tools designed to simplify the process of hosting a web site.
Links To Other Websites
This also applies to links to any video hosting or social media platforms, accessed by clicking embedded content, video posts, reviews or other link based content.
Automated decision making and profiling
We don’t use your information for automated decision making and profiling.
Collection and Use of Children’s Personal Information
DryBell takes children’s privacy very seriously. We don’t knowingly collect, store, share or use the personal data of children under 16 years. If you are under the age of 16 years, please do not provide any personal data. If you are under the age of 16 years and you have provided personal data, please ask your parent(s) or guardian(s) to notify DryBell and we will delete all such personal data.