Order Processing Times
- In-stock orders typically process the same or the next business day after receiving payment.
- You will receive a shipment notification email with a tracking number once your order has shipped.
Shipping Methods and Delivery Estimates
International shipping
1. Standard Post:
- Affordable and reliable for deliveries within Europe and worldwide. Not insured.
Estimated delivery times:
- Europe: 4-7 business days
- Other countries: 10-15 business days.
2. DHL Express Shipping:
- Fast, insured, and reliable for deliveries within Europe and worldwide.
Estimated delivery times:
- Europe: 1-2 business days
- Other countries: 2-3 business days
Domestic shipping (Croatia)
1. GLS:
- For deliveries within mainland Croatia
Estimated delivery time: 1-2 business days
2. DHL & HP Express:
- For deliveries to Croatian islands (covered by DHL though their partnership with HP Express).
Estimated delivery time: 5-7 business days
Shipping Costs
- Shipping rates for your orders will be calculated and displayed at checkout.
- Shipping rates vary depending on your location, the selected shipping method, and the weight of your package. To get the most accurate shipping estimate:
- Add Products to Cart: Proceed to checkout with the items you wish to purchase.
- Enter Shipping Address: Enter your shipping details.
- Shipping Calculator: Our system will automatically calculate available shipping options and costs, allowing you to make an informed choice.
- Shipping rates for shipments up to 0.5 kg weight (e.g. Vibe Machine, Unit67 and Module 4 pedals) are different from those for shipments up to 1.0 kg (e.g. The Engine).
- Below are estimated shipping costs for purchasing a single pedal to some of our most popular destinations. For all other destinations or multi-pedal orders, please use the shipping calculator during checkout.
United States & Canada
- Standard Post:
$17.50 (0.5 kg)
$20.00 (1.0 kg) - DHL Express:
$23.50 (0.5 kg)
$28.50 (1.0 kg)
- Standard Post:
EU countries
- Standard Post:
16.50 € (0.5 kg)
21.00 € (1.0 kg)
- Standard Post:
- DHL Express:
27.50 € (0.5 kg & 1.0 kg)
- DHL Express:
Japan
- Standard Post:
$17.50 (0.5 kg)
$20.00 (1.0 kg)
- Standard Post:
- DHL Express:
$34.00 (0.5 kg & 1.0 kg)
- DHL Express:
Australia
- Standard Post:
$17.50 (0.5 kg)
$20.00 (1.0 kg)
- Standard Post:
- DHL Express:
$41.00 (0.5 kg & 1.0 kg)
- DHL Express:
United Kingdom
- Standard Post:
$17.50 (0.5 kg)
$20.00 (1.0 kg)
- Standard Post:
- DHL Express:
$25.00 (0.5 kg & 1.0 kg)
- DHL Express:
Croatia
- GLS (mainland Croatia):
7.50 € (0.5 kg & 1.0 kg)
- GLS (mainland Croatia):
- DHL & HP (islands):
16.25 € (0.5 kg & 1.0 kg)
- DHL & HP (islands):
Other Countries:
- Please use the shipping calculator at checkout for shipping estimate
Customs, Duties and Taxes
- DryBell ships worldwide.
- Customers outside the EU are responsible for any import taxes, customs charges, or fees imposed by their country.
- Please familiarize yourself with your country's import regulations.
Shipping Restrictions
- P.O. Boxes: DHL does not deliver to P.O. boxes. If you select DHL shipping and provide a P.O. box address, we'll contact you for a residential address. If we don't hear back within 24 hours, your order will automatically switch to Standard Post shipping.
- Country Availability: While we ship to most destinations, some shipping restrictions may apply. If your country isn't listed at checkout, you will not be able to complete your order. In this case, please contact us at info@drybell.com and we will be happy to check if it is an error or if we are truly unable to ship to your destination.
Additional Information About Delivery Times
- Please Note: Estimated delivery times, especially for Standard Post shipping, may be extended due to:
- Peak seasons (particularly December): Holiday volume can cause delays.
- Australia, Canada, Brazil, South Korea: We have observed that packages sent to these destinations may take significantly longer (sometimes up to a month) due to slower international shipping processes.
- Customs procedures: Processing times in the destination country can vary.
- Important: These delays are beyond our control. Please plan your order accordingly.
We're Here to Help
If you have any additional questions, feel free to contact us at info@drybell.com.